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You are here: Home > Buyers Guide > Refurbished, Ex Demo Class A-1 & A-2 Explained...
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Here at Dictaphones we offer a number of Refurbished and Ex Demo Products. Below you will find Details about the different Grades of Ex Demo products that we stock.
Also details regarding refurbished products and what exactly is meant by the term refurbished.

When you see this logo on a product page it means that you are looking at an Ex Demo product.
Grade A-1 will be either of the following...
  • Product has been used for demonstration but in excellent condition, as good as new.
  • Packaging may have suffered from wear and tear but product remains new and un used.
When you see this logo on a product page it means that you are looking at an Ex Demo product.
Grade A-2 will be either of the following...
  • Slight cosmetic marks may appear on product.
  • May not be complete with original packaging.

When you see this logo on a product page it means that you are looking at a Refurbished product.
Refurbished Products will be either of the following...
  • Products are generally pre-owned and have been part exchanged.
  • Product may have experienced faults but have been repaired by certified engineer.
  • Products that have been fixed and tested and in fully working order.
  • Items used in field tests, sales displays or demonstrations.
  • Items returned for reasons other than defect and tested by the manufacturer.
     
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